FAQs
Below you will find answers to some of the most common questions, and our Terms and Order policies. Of course feel free to ask me any additional questions you may have.
  1. What kind of treats do you make?
    • I offer a menu which includes a variety of delicious treats including: cakes, cupcakes, sweet buns, cakesicles, cookies, scones, biscuits, and more! Please see our Menu for a complete list of our current selection.
  2. How do I place an order?
    • Please complete our order request form, and I will contact you within 48 business hours to discuss the details of your request. Please remember, your order is only confirmed upon receipt of the retainer fee in full.
  3. How far in advance do I need to place my order?
    • Placing your order as soon as possible is always best, but I can fulfill your order with at least two week's notice. Occasionally, I can accommodate last minute requests.
  4. How much will my treats cost?
    • Base pricing for Nubian Sugar treats can be found on the Pricing page. Please remember that custom desserts are priced according to different variables including but not limited to: number of servings; complexity of design; and desired flavor(s).
  5. How do I pay for my order?
    •  The following payment methods are accepted:
    •  Paypal via Paypal Invoice
    •  Cashapp payable to - $NubianSugar301
    • Check/Money Order payable to - Nicole W. Davis   
  6. Do you require a deposit for orders?
    • A retainer fee equal to 50% of the total cost of your order is required to hold and confirm your order.
  7. Do you offer delivery?
    • Delivery is available in the following MARYLAND counties at the following rates:
      • FREDERICK COUNTY $25

      • MONTGOMERY COUNTY $45

      • WASHINGTON COUNTY $45

      • CARROLL COUNTY $45

      • HOWARD COUNTY $65

      • BALTIMORE COUNTY $75

      • ANNE ARUNDEL COUNTY $75

      • PRINCE GEORGE'S COUNTY $75

  8. Can I pickup my order?
    • Of course you may pickup your desserts on an agreed upon date and time. Please remember, ALL visits to the Nubian Sugar cake studio are by appointment only which must be scheduled in advance.​​​​
  9. Do you rent out cake and cupcake stands?
    • Yes, please send an email to learn our current available stand selection and rates.
  10. Do you offer cake tastings?
    • Yes, cake tastings are available for $25 which includes your selection of (4) different Cake flavors and (4) different Buttercream/Filling flavors
      • If you choose to move forward and place an order with Nubian Sugar, the $25 tasting fee is applied to your order total. 

TERMS AND ORDER POLICIES

  1. The Nubian Sugar cake studio is not open to the public. All visits to the Nubian Sugar cake studio are by appointment only which must be scheduled in advance.We do not accept Walk-ins.

  2. A retainer fee equal to 50% of the total cost of your order confirms and holds your reservation.

  3. YOUR ORDER IS ONLY CONFIRMED UPON RECEIPT OF RETAINER FEE IN FULL.

  4. The retainer fee is PARTIALLY refundable ONLY if cancellation is received 30 or more days before the event less a $25 transaction fee for consultation services rendered.

  5. Receipt of retainer fee confirms you have read and agreed to the Terms and Order Policies of Nubian Sugar.

  6. The remainder of payment is due no later than 14 days before the event.

  7. Late or no payment is subject to order cancellation. Late payments may result in substitutions or modifications to the original order.

  8. Order cancellations received on or within 14 days of the event will FOREFEIT THE RETAINER FEE and will receive a PARTIAL refund.

  9. The following payment methods are accepted:

    Paypal

    Cashapp - $NubianSugar301

    Check/Money Order made payable to - Nicole W. Davis

  10. Design and Flavor change requests are subject to additional fees. Design changes are not permitted within 14 days of the event.

  11. Nubian Sugar reserves the right to exercise artistic license in order to guarantee the structural, visual, and creative integrity of a dessert structure.

  12. Due to the delicate nature of our desserts Nubian Sugar is not liable for any damages caused once the desserts have left our possession.

  13. We make every effort to provide you with the most stable desserts possible, but cannot guarantee structural integrity during transport. Please always handle your desserts with extreme care by only transporting and displaying your desserts on flat, well supported surfaces.

  14. Do not leave your desserts in temperatures above 70 degrees F for extended periods of time. Refunds due to negligence will not be issued.

DELIVERY RATES AND LOCATIONS

Delivery is available in the following MARYLAND counties at the following rates:

  • FREDERICK COUNTY                      $25

  • MONTGOMERY COUNTY                $45

  • WASHINGTON COUNTY                 $45

  • CARROLL COUNTY                       $45

  • HOWARD COUNTY                       $65

  • BALTIMORE COUNTY                    $75

  • ANNE ARUNDEL COUNTY               $75

  • PRINCE GEORGE'S COUNTY            $75